ZTT Records yesterday posted a message on their Facebook page, on behalf of Salvo Music, informing purchasers of Frankie Goes To Hollywood‘s Sex Mix compilation, how they can go about getting a replacement ‘disc one’ of this set, that corrects the error with the the first five tracks.
As regular readers will be aware, incorrect masters were used for the tracks relating to the original Welcome To The Pleasuredome cassette single (disc one, tracks 1-5) – the audio used had the left-hand channel mirrored on both right and left sides. Not exactly ‘mono’ but not stereo either. Only tracks 1-5 were affected.
Thankfully, the correct masters have now been found and Salvo are offering purchasers of Sex Mix a replacement disc one. Here are the options to get a replacement physical disc:
- • SEND your current disc one (no packaging or disc two) to Salvo, Union Square Music Ltd, Unit 1.1, Shepherds Studios, Rockley Road, London W14 0DA, United Kingdom. Provide a return address and they will send you a replacement disc by first class post.
- • SEND a scanned copy of your receipt (or other proof of purchase) to the address above, and provide a return address and they will send you a replacement disc by first class post.
- • EMAIL a scanned copy of your receipt (or other proof of purchase) to firstname.lastname@example.org. Obviously, provide a return address and they will send you a replacement disc by first class post.
Initially, it looked like you had to send the disc back, but Salvo have relented on that requirement and said it isn’t necessary. The last option (email) is clearly the easiest method, particularly if you are not based in the UK.
It is likely that stores will continue to stock the ‘wrong’ version of Sex Mix for the near future, until stocks get depleted. For your reference, there will be one or other of two codes on the discs featuring the tracks with one channel repeated on both sides, and they are: *053731 and *055114. The code on the new discs is: *056837. These codes can be found on the underside of the disc in the ring around the centre.
In addition, those who bought digital downloads of the album can now download an updated version at the store from which it was originally purchased.